Shipping & Customer Services

Are all cut pieces 100% original brands? ?

Yes, absolutely! We source direct excess stock and mill cut pieces from authorized textile mills of top Pakistani fashion houses like Khaadi, Sapphire, Nishat, Almirah, and Baroque. Every piece contains the original weave, fabric quality, and mill stamp.

How long does delivery take? ?

Delivery typically takes 2 to 4 working days for major cities (Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad) and 3 to 5 days for other rural/remote areas in Pakistan.

What are the shipping charges? ?

Standard delivery across Pakistan is Rs. 200 flat. Orders with a subtotal of Rs. 3,500 or higher receive 100% FREE SHIPPING!

How can I track my order? ?

Once dispatched, you will receive an SMS and WhatsApp message with your tracking ID. You can enter your tracking ID on our Order Tracking Page to view real-time updates.

What is your exchange process? ?

If you receive a defective or misprinted item, please WhatsApp photos to 0333-4275944 within 72 hours. Our support representative will arrange an immediate replacement or online store voucher.

CUSTOMER SERVICES & FAQS